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49erRider
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Small Nick in new Stans FlowEX
10/11/13 at 11:00pm
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So just got my wheelset sent and noticed this small nick in the front rim.   

Is this something you guys would make a big deal about or is it still going to function 100% normal??

I ordered from MerlinCycles BTW.

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Enoch
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Re: Small Nick in new Stans FlowEX
Reply #1 - 10/11/13 at 11:16pm
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Is there deformation/ inconsistancy of the bead hook? It can bite a spot into the tire.
Is there any flaring of the bead or wobble in that area?
Is it a ding?

If not, It may just be manuacturer defect. I might dress off the sharpe spots with a file and ride it. Make sure you send pictures to the sellar.

« Last Edit: 10/11/13 at 11:20pm by Enoch »  
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Banjopickin
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Re: Small Nick in new Stans FlowEX
Reply #2 - 10/11/13 at 11:25pm
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If you bought it new I'd see if MerlinCycles will swap it out for a new one. Even if its cosmetic and doesnt affect the tire seating up and holding air, it shouldnt have a ding if its a brand new rim. 

+1 what Enoch said. Take a picture, email them and see what they say. Dont use it or try to see if it works until you hear from them. just my .02.
  
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49erRider
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Re: Small Nick in new Stans FlowEX
Reply #3 - 10/11/13 at 11:37pm
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Okay contacted the seller, and it is definitely a ding, where the lip is deformed.  My biggest thing was if this is something that will happen with regular riding I don't care to much, as if it is just cosmetic.  We will see what they say.
  
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FireAnthem
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Re: Small Nick in new Stans FlowEX
Reply #4 - 10/12/13 at 3:40am
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sometimes those things are cosmetic, and sometimes they will give issues. I had a similar problem with a set of crabon roadie wheels i ordered, where the brake track had a slight wave in it in an area about an inch long. I immediately took pictures and sent it to the seller, who told me that this was a cosmetic issue and they would be safe to ride. Just to be safe, before i used them i swung by BicycleSport(shameless plug for the guys) and had them take a look. They called Reynolds for me and confirmed that it was a cosmetic issue and they they could still be warrantied if anything happened down the road. A couple thousand miles later i can see no wear on the brake track and have never had any issues from the wheel.

Good luck getting them to send you a replacement, stuff happens and most of the time retailers are pretty good at trying to please the customer.
  
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49erRider
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Re: Small Nick in new Stans FlowEX
Reply #5 - 10/12/13 at 11:51am
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Put a tire and tube in it just to see and yep sure enough the tube was flat today.  I'll get in touch with Merlin about how to go from here.
  
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