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07/18/25 at 6:03am

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Specialized lifetime warranty is a joke. (Read 4681 times)

PainkillerSPE Big Ring Offline Posts: 1491 Joined: 09/18/07	Specialized lifetime warranty is a joke. 06/04/14 at 9:44pm	Print Post
	I'm extremely upset with the Specialized warranty department. I purchased a set of Carbon Roval Mountain bike rims from a bike shop of theirs last February and had the front rim fail on me last month. After sitting on my rims for 2 weeks they deny my claim by saying it was from a heat source from being to close to a car muffler. My bike is only stored in a garage and it is never placed near a car muffler or any other heat source not even when its on a bike rack. The deformation in the carbon came from the freaking nipple and spoke ripping out of the wheel. So much for lifetime warranty... 360 bucks for a new rim that I'm not paying. I purchased them specifically because they had a lifetime warranty.

	(You need to *Login* or *Register* to view media files and links) (Attachment deleted) rob wrote on 05/01/12 at 6:01pm: Shearing the shaft member after a hard ride is acceptable in my book.
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isitwinteryet Big Ring Offline in soviet russia, bike steal you! Posts: 1072 Joined: 06/18/09	Re: Specialized lifetime warranty is a joke. Reply #1 - 06/04/14 at 9:45pm	Print Post
	ouch. did they at least offer a discount on the next set?

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PainkillerSPE Big Ring Offline Posts: 1491 Joined: 09/18/07	Re: Specialized lifetime warranty is a joke. Reply #2 - 06/04/14 at 9:48pm	Print Post
	lol yeah right. I will buy Chinese carbon before i buy another specialized wheelset. Cheaper and they have not failed on me. 360 dollars is the crash replacement cost for one rim
	« Last Edit: 06/04/14 at 9:52pm by PainkillerSPE »
	(You need to *Login* or *Register* to view media files and links) (Attachment deleted) rob wrote on 05/01/12 at 6:01pm: Shearing the shaft member after a hard ride is acceptable in my book.
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isitwinteryet Big Ring Offline in soviet russia, bike steal you! Posts: 1072 Joined: 06/18/09	Re: Specialized lifetime warranty is a joke. Reply #3 - 06/04/14 at 9:56pm	Print Post
	double ouch.

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Patches Coaster Bike Offline Work Ride Tarheel Trailblazers Posts: 124 Location: Concord, NC Joined: 12/11/10	Re: Specialized lifetime warranty is a joke. Reply #4 - 06/04/14 at 11:26pm	Print Post
	Light-bicycle warrantied my chinese carbon rim (same issue: carbon pulling up around 2 - 3 spoke nipples). After several persistent email attempts before receiving a reply and the submittal of digital pictures of the condition and a digital picture of the manufacturer information on the ID surface of the rim, LB agreed to ship a new rim. I did have to pay for shipment (approximately $48) from China. The failed rim (420 gram, wider 29") was installed on my rear wheel. Knock on carbon, no issues with the replacement rim thus far, or with the original front rim.

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stateprez Little Ring Offline Posts: 740 Location: Charlotte Joined: 07/14/08	Re: Specialized lifetime warranty is a joke. Reply #5 - 06/05/14 at 12:17am	Print Post
	You should sue them. (You need to *Login* or *Register* to view media files and links)

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PainkillerSPE Big Ring Offline Posts: 1491 Joined: 09/18/07	Re: Specialized lifetime warranty is a joke. Reply #6 - 06/05/14 at 12:18am	Print Post
	Patches wrote on 06/04/14 at 11:26pm: Light-bicycle warrantied my chinese carbon rim (same issue: carbon pulling up around 2 - 3 spoke nipples). After several persistent email attempts before receiving a reply and the submittal of digital pictures of the condition and a digital picture of the manufacturer information on the ID surface of the rim, LB agreed to ship a new rim. I did have to pay for shipment (approximately $48) from China. The failed rim (420 gram, wider 29") was installed on my rear wheel. Knock on carbon, no issues with the replacement rim thus far, or with the original front rim. Just ordered a replacement from them. 30mm hookless carbon rim for $165.00 saved over 50%
	« Last Edit: 06/05/14 at 12:19am by PainkillerSPE »
	(You need to *Login* or *Register* to view media files and links) (Attachment deleted) rob wrote on 05/01/12 at 6:01pm: Shearing the shaft member after a hard ride is acceptable in my book.
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The Cycle Path IB Room In The Loop Project Board Offline Treasurer '11 to '18. Trail Chair '12-'18, '20-'21 Posts: 11858 Location: Lake Norman Joined: 08/04/03	Re: Specialized lifetime warranty is a joke. Reply #7 - 06/05/14 at 12:20am	Print Post
	I'm curious as to how the bike shop you bought it from interacted with Specialized. That relationship is many times critical in success with warranty claims. I know how your bike sits on the back of your car and it's not even close to the exhaust that I remember. I would be interested in seeing the wheelset if/when they ship it back to you. Call me. Mark

	(You need to *Login* or *Register* to view media files and links) (Attachment deleted) We carry the finest from Specialized, Yeti, Transition, and Kona.
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PainkillerSPE Big Ring Offline Posts: 1491 Joined: 09/18/07	Re: Specialized lifetime warranty is a joke. Reply #8 - 06/05/14 at 12:20am	Print Post
	stateprez wrote on 06/05/14 at 12:17am: You should sue them. (You need to *Login* or *Register* to view media files and links) LOL. To think i was tempted to take an Epic on a test ride to see if I liked one.

	(You need to *Login* or *Register* to view media files and links) (Attachment deleted) rob wrote on 05/01/12 at 6:01pm: Shearing the shaft member after a hard ride is acceptable in my book.
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The Cycle Path IB Room In The Loop Project Board Offline Treasurer '11 to '18. Trail Chair '12-'18, '20-'21 Posts: 11858 Location: Lake Norman Joined: 08/04/03	Re: Specialized lifetime warranty is a joke. Reply #9 - 06/05/14 at 12:20am	Print Post
	stateprez wrote on 06/05/14 at 12:17am: You should sue them. (You need to *Login* or *Register* to view media files and links) You been drinking with Drunk Cyclist again?!

	(You need to *Login* or *Register* to view media files and links) (Attachment deleted) We carry the finest from Specialized, Yeti, Transition, and Kona.
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PainkillerSPE Big Ring Offline Posts: 1491 Joined: 09/18/07	Re: Specialized lifetime warranty is a joke. Reply #10 - 06/05/14 at 12:21am	Print Post
	The Cycle Path wrote on 06/05/14 at 12:20am: I'm curious as to how the bike shop you bought it from interacted with Specialized. That relationship is many times critical in success with warranty claims. I know how your bike sits on the back of your car and it's not even close to the exhaust that I remember. I would be interested in seeing the wheelset if/when they ship it back to you. Call me. Mark I know mark plus I always put the front wheel on the drivers side. I'm going to speak with the manger of the shop tomorrow and show him how my bike sits on the rack.

	(You need to *Login* or *Register* to view media files and links) (Attachment deleted) rob wrote on 05/01/12 at 6:01pm: Shearing the shaft member after a hard ride is acceptable in my book.
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The Cycle Path IB Room In The Loop Project Board Offline Treasurer '11 to '18. Trail Chair '12-'18, '20-'21 Posts: 11858 Location: Lake Norman Joined: 08/04/03	Re: Specialized lifetime warranty is a joke. Reply #11 - 06/05/14 at 12:23am	Print Post
	PainkillerSPE wrote on 06/05/14 at 12:20am: LOL. To think i was tempted to take an Epic on a test ride to see if I liked one. Too bad you had that experience because that bike IS that good.

	(You need to *Login* or *Register* to view media files and links) (Attachment deleted) We carry the finest from Specialized, Yeti, Transition, and Kona.
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The Cycle Path IB Room In The Loop Project Board Offline Treasurer '11 to '18. Trail Chair '12-'18, '20-'21 Posts: 11858 Location: Lake Norman Joined: 08/04/03	Re: Specialized lifetime warranty is a joke. Reply #12 - 06/05/14 at 12:24am	Print Post
	PainkillerSPE wrote on 06/05/14 at 12:21am: I know mark plus I always put the front wheel on the drivers side. I'm going to speak with the manger of the shop tomorrow and show him how my bike sits on the rack. Let me know if you need my help.

	(You need to *Login* or *Register* to view media files and links) (Attachment deleted) We carry the finest from Specialized, Yeti, Transition, and Kona.
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PainkillerSPE Big Ring Offline Posts: 1491 Joined: 09/18/07	Re: Specialized lifetime warranty is a joke. Reply #13 - 06/05/14 at 12:30am	Print Post
	The Cycle Path wrote on 06/05/14 at 12:23am: Too bad you had that experience because that bike IS that good. The wheels were great. Just wish they would have stood behind their warranty.

	(You need to *Login* or *Register* to view media files and links) (Attachment deleted) rob wrote on 05/01/12 at 6:01pm: Shearing the shaft member after a hard ride is acceptable in my book.
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stateprez Little Ring Offline Posts: 740 Location: Charlotte Joined: 07/14/08	Re: Specialized lifetime warranty is a joke. Reply #14 - 06/05/14 at 1:52am	Print Post
	The Cycle Path wrote on 06/05/14 at 12:20am: You been drinking with Drunk Cyclist again?! Nope, been buying bikes from American companies that do more than "design and marketing".

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KB Little Ring Offline listen to seger Posts: 830 Location: Plaza Midweed Joined: 09/18/09	Re: Specialized lifetime warranty is a joke. Reply #15 - 06/05/14 at 3:34pm	Print Post
	The Cycle Path wrote on 06/05/14 at 12:20am: I'm curious as to how the bike shop you bought it from interacted with Specialized. That relationship is many times critical in success with warranty claims. I know how your bike sits on the back of your car and it's not even close to the exhaust that I remember. I would be interested in seeing the wheelset if/when they ship it back to you. Call me. Mark Mark is usually wrong but this is very right. I did warranty stuff for one of the largest Specialized dealers in the country and it was really up to ME whether to deny or accept the claim- at least in terms of me knowing how to communicate to specialized what was going on. Im not working for a speshy dealer anymore. Go see Mark.

	(You need to *Login* or *Register* to view media files and links) (Attachment deleted) (You need to *Login* or *Register* to view media files and links) [email protected] 4 N. Main St. Belmont NC 704-825-8585 Santa Cruz-Giant-Banshee-Pivot-Vassago-Niner
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PainkillerSPE Big Ring Offline Posts: 1491 Joined: 09/18/07	Re: Specialized lifetime warranty is a joke. Reply #16 - 06/05/14 at 4:14pm	Print Post
	We will see. Specialized actually has my wheels. So i need to wait for them to send it back.

	(You need to *Login* or *Register* to view media files and links) (Attachment deleted) rob wrote on 05/01/12 at 6:01pm: Shearing the shaft member after a hard ride is acceptable in my book.
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PainkillerSPE Big Ring Offline Posts: 1491 Joined: 09/18/07	Re: Specialized lifetime warranty is a joke. Reply #17 - 06/05/14 at 6:07pm	Print Post
	Reply from Specialized "We are sorry to hear about your wheel. I am not familiar with your specific claim, but our lifetime warranty does not cover regular maintenance, such as: truing or tensioning, wear and tear, or damage due to accident, abuse, or neglect. Please contact your Specialized dealer to discuss a discount on a new rim or wheel. We hope you can get back on your bike soon. Kind Regards" Whats to stop them from classifying everything as normal wear and tear?? Why even have a warranty at all.. I never had to put up with this crap from Santa Cruz
	« Last Edit: 06/05/14 at 7:30pm by PainkillerSPE »
	(You need to *Login* or *Register* to view media files and links) (Attachment deleted) rob wrote on 05/01/12 at 6:01pm: Shearing the shaft member after a hard ride is acceptable in my book.
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KB Little Ring Offline listen to seger Posts: 830 Location: Plaza Midweed Joined: 09/18/09	Re: Specialized lifetime warranty is a joke. Reply #18 - 06/05/14 at 7:14pm	Print Post
	PainkillerSPE wrote on 06/05/14 at 6:07pm: Reply from Specialized "We are sorry to hear about your wheel. I am not familiar with your specific claim, but our lifetime warranty does not cover regular maintenance, such as: truing or tensioning, wear and tear, or damage due to accident, abuse, or neglect. Please contact your Specialized dealer to discuss a discount on a new rim or wheel. We hope you can get back on your bike soon. Kind Regards" Whats to stop them from classifying everything from being normal wear and tear?? Why even have a warranty at all.. I never had to put up with this crap from Santa Cruz Who did you buy the wheel from? and are you doing to correspondence? Seriously take it to mark.

	(You need to *Login* or *Register* to view media files and links) (Attachment deleted) (You need to *Login* or *Register* to view media files and links) [email protected] 4 N. Main St. Belmont NC 704-825-8585 Santa Cruz-Giant-Banshee-Pivot-Vassago-Niner
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PainkillerSPE Big Ring Offline Posts: 1491 Joined: 09/18/07	Re: Specialized lifetime warranty is a joke. Reply #19 - 06/05/14 at 7:33pm	Print Post
	KB wrote on 06/05/14 at 7:14pm: Who did you buy the wheel from? and are you doing to correspondence? Seriously take it to mark. That was from their facebook page. I went to the shop that handled the warranty today and they said that there was nothing more they could do since &^&^ylized already made their determination. Once I get the wheel back I will take it to Mark.

	(You need to *Login* or *Register* to view media files and links) (Attachment deleted) rob wrote on 05/01/12 at 6:01pm: Shearing the shaft member after a hard ride is acceptable in my book.
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PainkillerSPE Big Ring Offline Posts: 1491 Joined: 09/18/07	Re: Specialized lifetime warranty is a joke. Reply #20 - 06/06/14 at 10:04pm	Print Post
	After applying more pressure to their Facebook Page; Specialized came back with a revised offer that was very reasonable. I've settled the claim.

	(You need to *Login* or *Register* to view media files and links) (Attachment deleted) rob wrote on 05/01/12 at 6:01pm: Shearing the shaft member after a hard ride is acceptable in my book.
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Robert C. Big Ring Offline Leaves are the ultimate trail maintenance tool Posts: 1806 Location: Available upon request Joined: 11/22/04	Re: Specialized lifetime warranty is a joke. Reply #21 - 06/07/14 at 4:05am	Print Post
	To points made on the prior page... In many instances successful warranty claims are made via the bike shops that have good relationships with the distributors / want to make their customers happy. Two real examples #1 - I destroyed a Trek frame doing something it was 100% not built for and my LBS secured me a replacement no problem. I did not buy the bike there End result - That shop got my business and I still recommend them whenever I get the chance. Important note - I caused the issue to the frame and that was fully disclosed in the discussion with the LBS. No way should warranty have covered it. #2 - A close friend had a Kona frame break at a weld point during local Charlotte riding - none of it at the level Kona advertised the bike being capable of. Friend takes it to an LBS Kona dealer who promptly responds "I can't help you since you didn't buy the bike here" Friend goes to a different authorized Kona dealer and secures a replacement frame. End result - The shop in question lost significant business due to their unwillingness to go to bat for their (potential) customers, and years later their missteps are still used in scenarios like these. Important note - Issue was not caused by the individual, and even if it was, it was well within the warranty period. Seek out the reseller with the good relationship / care for their customers and the warranty process can be a less painful one.

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The Cycle Path IB Room In The Loop Project Board Offline Treasurer '11 to '18. Trail Chair '12-'18, '20-'21 Posts: 11858 Location: Lake Norman Joined: 08/04/03	Re: Specialized lifetime warranty is a joke. Reply #22 - 06/07/14 at 2:33pm	Print Post
	Exactly what both of these guys said. Couldn't have stated it better! Except for the "go see Mark" part... KB wrote on 06/05/14 at 3:34pm: Mark is usually wrong but this is very right. I did warranty stuff for one of the largest Specialized dealers in the country and it was really up to ME whether to deny or accept the claim- at least in terms of me knowing how to communicate to specialized what was going on. Im not working for a speshy dealer anymore. Go see Mark. Robert C. wrote on 06/07/14 at 4:05am: To points made on the prior page... In many instances successful warranty claims are made via the bike shops that have good relationships with the distributors / want to make their customers happy. Two real examples #1 - I destroyed a Trek frame doing something it was 100% not built for and my LBS secured me a replacement no problem. I did not buy the bike there End result - That shop got my business and I still recommend them whenever I get the chance. Important note - I caused the issue to the frame and that was fully disclosed in the discussion with the LBS. No way should warranty have covered it. #2 - A close friend had a Kona frame break at a weld point during local Charlotte riding - none of it at the level Kona advertised the bike being capable of. Friend takes it to an LBS Kona dealer who promptly responds "I can't help you since you didn't buy the bike here" Friend goes to a different authorized Kona dealer and secures a replacement frame. End result - The shop in question lost significant business due to their unwillingness to go to bat for their (potential) customers, and years later their missteps are still used in scenarios like these. Important note - Issue was not caused by the individual, and even if it was, it was well within the warranty period. Seek out the reseller with the good relationship / care for their customers and the warranty process can be a less painful one.

	(You need to *Login* or *Register* to view media files and links) (Attachment deleted) We carry the finest from Specialized, Yeti, Transition, and Kona.
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Gravitythief76 In The Loop Project Board Offline Just say no to Man-dex Posts: 2151 Location: Dirt Monkey - Root Ent Joined: 03/06/08	Re: Specialized lifetime warranty is a joke. Reply #23 - 06/07/14 at 7:47pm	Print Post
	PainkillerSPE wrote on 06/05/14 at 6:07pm: I never had to put up with this crap from Santa Cruz + ABillion....from a guy on a sc w/ chinese carbon rims

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PainkillerSPE Big Ring Offline Posts: 1491 Joined: 09/18/07	Re: Specialized lifetime warranty is a joke. Reply #24 - 06/07/14 at 8:37pm	Print Post
	I was under the impression that I had to take it back to the place I bought it from. Otherwise I would have taken it to mark, since he does all of my maintenance anyway. but now I know better

	(You need to *Login* or *Register* to view media files and links) (Attachment deleted) rob wrote on 05/01/12 at 6:01pm: Shearing the shaft member after a hard ride is acceptable in my book.
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Patches Coaster Bike Offline Work Ride Tarheel Trailblazers Posts: 124 Location: Concord, NC Joined: 12/11/10	Re: Specialized lifetime warranty is a joke. Reply #25 - 06/07/14 at 9:42pm	Print Post
	For the LB chinese carbon rims, the warranty is only one year and you are on your own with respect to making multiple email contacts to LB and coordinating that warranty claim. Additionally, one needs to consider the cost of the wheel rebuild with the replacement rim in addition to the cost of shipping. It appears that at the end of the day, Specialized came through with an equitable resolution to your claim.
	« Last Edit: 06/07/14 at 9:43pm by Patches »
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Robert C. Big Ring Offline Leaves are the ultimate trail maintenance tool Posts: 1806 Location: Available upon request Joined: 11/22/04	Re: Specialized lifetime warranty is a joke. Reply #26 - 06/08/14 at 2:42am	Print Post
	PainkillerSPE wrote on 06/07/14 at 8:37pm: I was under the impression that I had to take it back to the place I bought it from. Otherwise I would have taken it to mark, since he does all of my maintenance anyway. but now I know better When your car has a warranty issue you can take it to any dealer for correction. You are not limited to the dealership you purchased it at.

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PainkillerSPE Big Ring Offline Posts: 1491 Joined: 09/18/07	Re: Specialized lifetime warranty is a joke. Reply #27 - 06/08/14 at 1:13pm	Print Post
	Robert C. wrote on 06/08/14 at 2:42am: When your car has a warranty issue you can take it to any dealer for correction. You are not limited to the dealership you purchased it at. My cars have never had warranty issues they always break down as soon as the warranty ends. Maybe that's because I have a POS GM car. I did not have my receipt so i went to the place i bought it form since they had my payment records. I figured it would be the least painful in case specialized wanted proof of purchase and original ownership records.

	(You need to *Login* or *Register* to view media files and links) (Attachment deleted) rob wrote on 05/01/12 at 6:01pm: Shearing the shaft member after a hard ride is acceptable in my book.
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The Cycle Path IB Room In The Loop Project Board Offline Treasurer '11 to '18. Trail Chair '12-'18, '20-'21 Posts: 11858 Location: Lake Norman Joined: 08/04/03	Re: Specialized lifetime warranty is a joke. Reply #28 - 06/09/14 at 5:04pm	Print Post
	stateprez wrote on 06/05/14 at 1:52am: Nope, been buying bikes from American companies that do more than "design and marketing". Actually I just wanted to address this comment without starting a whole "flame SpecialEd" thread. They actually build, ride and stress test ALL of their bikes, parts, components and helmets prototypes and randomly pull production pieces to stress test as well. They have all of the equipment to test to failure in Morgan Hill. I know they've caught hell for some of their business practices but they do make an excellent product. I think Andrew's problem was more one of the bike shop not doing enough to back up his warranty claim. I've seen how he rides and transports that bike. He shouldn't have had to go through this trouble, honestly. OK. I'm done. Carry on.

	(You need to *Login* or *Register* to view media files and links) (Attachment deleted) We carry the finest from Specialized, Yeti, Transition, and Kona.
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isitwinteryet Big Ring Offline in soviet russia, bike steal you! Posts: 1072 Joined: 06/18/09	Re: Specialized lifetime warranty is a joke. Reply #29 - 06/09/14 at 5:22pm	Print Post
	The Cycle Path wrote on 06/09/14 at 5:04pm: Actually I just wanted to address this comment without starting a whole "flame SpecialEd" thread. Their marketing claims they actually build, ride and stress test ALL of their bikes, parts, components and helmets prototypes and randomly pull production pieces to stress test as well. They have all of the equipment to test to failure in Morgan Hill.

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SCOTT_T Big Ring Offline I love YaBB 1G - SP1! Posts: 2092 Joined: 02/16/05	Re: Specialized lifetime warranty is a joke. Reply #30 - 06/09/14 at 7:39pm	Print Post
	Bro.............I love your avatar, that doughnut knocking Tiles off his bike is classic.

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Delete my Profile B4 I curse Small Cog Offline Posts: 254 Joined: 10/19/08	Re: Specialized lifetime warranty is a joke. Reply #31 - 06/09/14 at 7:47pm	Print Post
	SCOTT_T wrote on 06/09/14 at 7:39pm: Bro.............I love your avatar, that doughnut knocking Tiles off his bike is classic. Ha! I thought that guy looked familiar. Tell Mr. Tiles that wheelset he built for me last year is the bomb. Have never had to tighten a single spoke. Still straight as arrow!

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SCOTT_T Big Ring Offline I love YaBB 1G - SP1! Posts: 2092 Joined: 02/16/05	Re: Specialized lifetime warranty is a joke. Reply #32 - 06/09/14 at 8:14pm	Print Post
	but for 2 grand.............they should be straight FOR LIFE.

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isitwinteryet Big Ring Offline in soviet russia, bike steal you! Posts: 1072 Joined: 06/18/09	Re: Specialized lifetime warranty is a joke. Reply #33 - 06/09/14 at 8:18pm	Print Post
	SCOTT_T wrote on 06/09/14 at 7:39pm: Bro.............I love your avatar, that doughnut knocking Tiles off his bike is classic. ohh so cyclepath is the same as tiles? i thought thats what the picture was and thanks 4 the love but i cant claim this one, it was donated to me by a more autistic member

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isitwinteryet Big Ring Offline in soviet russia, bike steal you! Posts: 1072 Joined: 06/18/09	Re: Specialized lifetime warranty is a joke. Reply #34 - 06/09/14 at 8:18pm	Print Post
	*artistic

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SCOTT_T Big Ring Offline I love YaBB 1G - SP1! Posts: 2092 Joined: 02/16/05	Re: Specialized lifetime warranty is a joke. Reply #35 - 06/09/14 at 8:38pm	Print Post


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PainkillerSPE Big Ring Offline Posts: 1491 Joined: 09/18/07	Re: Specialized lifetime warranty is a joke. Reply #36 - 06/19/14 at 4:03pm	Print Post
	The Specialized wheel saga continues. My wheels have been "lost" in transit/box arrived empty at the Fed Ex Memphis hub. The empty box has been sitting there for a week and no one thought to call about it.

	(You need to *Login* or *Register* to view media files and links) (Attachment deleted) rob wrote on 05/01/12 at 6:01pm: Shearing the shaft member after a hard ride is acceptable in my book.
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Tom F In The Loop Offline I'm ready. Get the bike. Posts: 2028 Location: Can-of-pooless, NC Joined: 08/06/10	Re: Specialized lifetime warranty is a joke. Reply #37 - 06/19/14 at 5:39pm	Print Post
	PainkillerSPE wrote on 06/19/14 at 4:03pm: The Specialized wheel saga continues. My wheels have been "lost" in transit/box arrived empty at the Fed Ex Memphis hub. The empty box has been sitting there for a week and no one thought to call about it. Jeez Louise! What next?

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PainkillerSPE Big Ring Offline Posts: 1491 Joined: 09/18/07	Re: Specialized lifetime warranty is a joke. Reply #38 - 06/19/14 at 8:34pm	Print Post
	The wheels were located. Somehow they had been freed from their packaging during shipping. I'm interested to see what shape they are in. Makes me worried with carbon wheels or any wheel for that matter
	« Last Edit: 06/19/14 at 8:34pm by PainkillerSPE »
	(You need to *Login* or *Register* to view media files and links) (Attachment deleted) rob wrote on 05/01/12 at 6:01pm: Shearing the shaft member after a hard ride is acceptable in my book.
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