Banjopickin wrote on 12/07/14 at 1:46am:
The Lev 150mm would be ideal but Ive heard that customer service sucks and that the posts require some sort of mainteance after only 6 months. 6 months of use then waiting 6 months to get your post shipped back sounds lame.
KS Customer Service is best reached through email as they only have MAYBE a handful of people.
When I have emailed them, they've gone above and beyond for me.
As far as the servicing goes, I've had my LEV 125 since April of 2013.
I've never serviced it and I've never had any problems with it.
It has
very slight lateral play, but nothing noticeable on the trail.
I bought the 30.9 and it has been used on many frames, and for 1500+ miles, again no service.
The only thing I've ever 'done' to it was to:
-clean off the stanchion area as much as possible as often as possible
-make sure the cable housing cap is secure in place
-every now and then, apply some stanchion lube
oh, and I had to use a pick once to pull out a piece of grit that got caught in the seal.
I love my LEV and based off my experience with my own, would not hesitate to purchase another.
But bike components, especially suspension type components, can vary greatly in build quality, and there can always be a bad apple in the bunch.
I've also used a Reverb and have had no issue with it either....